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Warranty & Refund

12-month warranty


For 12 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT or FULL REFUND including covering the return shipping cost within the country of purchase. Reminder: Be sure to use your product as directed.


Product Registration:


Registering your Sheenive product on our website entitles you to the following benefits:

- FREE return label for the first 180 days from your purchase date (applicable to defective products only).

- Receive FREE and exclusive discounted Jauntis products for testing and review.

Reliable and friendly customer service We are ready to respond within a 24-hour time frame.


How to return your  Sheenive  product:

- Contact service@sheenive.com and provide your order number*

- We will issue you with your number and a return shipping address