12-month warranty
For 12 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT or FULL REFUND including covering the return shipping cost within the country of purchase. Reminder: Be sure to use your product as directed.
Product Registration:
Registering your Sheenive product on our website entitles you to the following benefits:
- FREE return label for the first 180 days from your purchase date (applicable to defective products only).
- Receive FREE and exclusive discounted Jauntis products for testing and review.
Reliable and friendly customer service We are ready to respond within a 24-hour time frame.
How to return your Sheenive product:
- Contact service@sheenive.com and provide your order number*
- We will issue you with your number and a return shipping address